A Study on Factors Influencing Quality of Construction Projects

The construction industry plays a vital role in the economy. The need for achieving quality of the finished product in the building construction is very important. Quality is an essential element for sustainability and customer satisfaction. Quality in its simplest form can be defined as ‘meeting the customer expectations’, or ‘compliance with customer specification’. This study is intended to provide clients, project managers, designers, and contractors with necessary information needed to better manage the quality of a construction building projects by identify the factors that affect process quality of construction projects and to rank them by degree of importance. Certain construction companies identified and a questionnaire survey was carried out there. Then the data’s from the company was collected. The ranking of the factors is done by using Relative Importance Index. Using that data’s the major factors that affecting the quality have to be identified. Then from the results suitable suggestions was given to the companies for improving their product quality.