Vol 11, No 1 (2020)

Table of Contents

Vol 11, No 1 (2020)

Articles

An Empirical Research on Customer Experience and Satisfaction towards Online Food Ordering System and Food Aggregators Services
K. Sankar Ganesh, J. Malavika
 Vol 11, No 1 (2020), Pagination: 6-24
ABSTRACT |  PDF Abstract Views: 482  |  PDF Views: 342
Outbreak of Covid-19 Virus and Its Relative Impact on Real Estate Aggregators : A Situation Analysis and General Assessment with Special Reference to 99acres.Com
H. S. Shalini, P. V. Raveendra, Pendekanti Akash
 Vol 11, No 1 (2020), Pagination: 25-33
ABSTRACT |  PDF Abstract Views: 343  |  PDF Views: 132
A Root Cause Analysis (RCA) on Aggregator Businesses focusing on Challenges faced During Covid-19 Pandemic
C. Sengottuvelu
 Vol 11, No 1 (2020), Pagination: 34-38
ABSTRACT |  PDF Abstract Views: 419  |  PDF Views: 178
Measurement of Service Quality and Customer Satisfaction Towards Various Products and Services offered by Reliance Supermarket
D. Ravindran, G. Krishnan
 Vol 11, No 1 (2020), Pagination: 39-59
ABSTRACT |  PDF Abstract Views: 1283  |  PDF Views: 509
Impact of Social Media on Brand Preference, Buying Behaviour and Purchase Decision among Millennials Towards Various Electronic Products
K. Durai, K. Saravanan
 Vol 11, No 1 (2020), Pagination: 60-77
ABSTRACT |  PDF Abstract Views: 432  |  PDF Views: 272

Case Study

UDAAN – Transforming B2B Business Across India
M. Vishwanathan
 Vol 11, No 1 (2020), Pagination: 78-82
ABSTRACT |  PDF Abstract Views: 304  |  PDF Views: 449

Book Review

HUG YOUR HATERS : How to Embrace Complaints and Keep Your Customers - Jay Baer
S. B. Inayath Ahamed
 Vol 11, No 1 (2020), Pagination: 83-84
ABSTRACT |  PDF Abstract Views: 273  |  PDF Views: 148