Customers should use a product's and service's premium price to determine if the product is affordable or not. However, customers also appear to use a product's and service's price as a measurement of the product's and service quality. So many empirical studies (e.g., see reviews by Monroe 1973 and Olson 1977) have shown that when customers have some uncertainty concerning a product's and service's quality, the customer often presumes that a higher product and services price indicates a higher level of quality. Some authors (Gabor and Grange 1966; Tull, Boring and Gonsior 1964) suggest these studies imply that the traditional economical treatment of price and consumer behaviour is wrong.
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