Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Case Study on Quality of Work Life with Respect to Dakshina Kannada Co-Operative Milk Union Ltd.


Affiliations
1 Department of Business Administration, St Joseph Engineering College, Vamanjoor, Mangalore, Karnataka, India
     

   Subscribe/Renew Journal


Since people are the main resources in an organisation, their productivity and efficiency depends upon the work quality they are experiencing in the organisation. The basic purpose of Quality of Work Life (QWL) is to provide improved working conditions to the employees so that they contribute their best in the work in particular and organisation in general. The study tries to investigate the measures of QWL taken by Dakshina Kannada Co-operative Milk Union Ltd (DKMUL). It was observed that the DKMUL's QWL initiatives were exemplary and employees in majority have praised it. The study proposes a model of QWL that can be productively applied to DKMUL in particular and other relevant industries in general based on the findings of the study.

Keywords

Remuneration, Allowances, Safety Measures, Organisational Hierarchy, Experience.
Subscription Login to verify subscription
User
Notifications
Font Size


  • Adhikari, D. R. (1992).Human resource management for public enterprises: A model for designing jobs in nepalese factories. Germany: Nomos Wirschaft.
  • Anderson, E. W., & Sullivan, M. W. (1993). The antecedents and consequences of customer satisfaction for firms. Marketing Science, 12, 125-43.
  • Carlson, H. C. (1980), A Model of Quality of Work Life as a Development Process, in Bruke, W. W. and Goodstien, L. D. (eds.), Trends and Issues in Organizational Development: Current Theory and Practices, San Diego: University Associates.
  • Cascio, W. F. (1986). Managing human resources: Productivity, quality of work life, profits. New York: McGraw - Hill Book.
  • Casio, W.F. (1992). Managing human resources: Productivity, quality of work life, profits (3rd ed.). McGraw-Hill, New York, NY.
  • Daniel, J. S. (1982). Quality of work life: Perspective for Business and the Public Sector. Massachusetts: Addison-Wesley.
  • Dwivedi. R.S. (2012). A textbook of human resource management. Vikas publishing house Pvt Ltd, Noida.
  • Gallie, D. (2005). Work pressure in Europe 1996-2001: trends and determinants. British Journal of Industrial Relations, 43(3), 351-75.
  • Guest, R. R. (1979), Quality of work life- Learning from Terrytown, Harvard Business Review, July- August, 76-87.
  • Hackman, J. R., & Suttle, J. L. (1977). Improving life at work: Behavioral science approach to organizational change. California: Goodyear Publishing Company.
  • Harrington, B., & Ladge, J. J. (2009). Of work life integration: Present dynamics and future directions for organizations. Organizational Dynamics, 38(2), 148-57.
  • Havlovic, S. J. (1991). Quality of work life and human outcomes. Industrial Relations, 30(3), 469-79.
  • Hian, C. C., & Einstein, W. O. (1990). Quality of work life: What can unions do. Advanced Management Journal, 55(2), 17-22.
  • Lewis, S. (1997). An International Perspective on Work Family Issues. In: S. Parasuraman and J.H. Greenhaus eds Integrating Work and Family: Challenges and Choices for a Changing World. Westport, CN: Quorum Book
  • Mansell, J., & Rankin, T. (1983). Changing Organisations: The Quality of Working Life Process. A series of Occasional Papers No.4, Quality of Working Line Centre, Ontario.
  • Meyer, D. G., & Cooke, W. N. (1993). US labor relations in transition: Emerging strategies and company performance. British Journal of Industrial Relations, 31(4), 531-52.
  • Nachmias, D. (1988). The quality of work life in the federal bureaucracy: Conceptualization and measurement. American Review of Public Administration, 18, 2, 167-73.
  • Nadler, D. A., & Lawler, E. E. (1983). Quality of work life, perspective and direction. Organisational Dynamics, 2(3), 20-30.
  • Rao, V. S. P. (2005). Human resource management. Excel books, New Delhi.
  • Rethinam, G. S., & Maimunah, I. (2008). Constructs of quality of work life: A perspective of information and technology professionals. European Journal of Social Sciences, 7(1), 58-70.
  • Robinson, P. & Alston, R. (1988). The quality of work life in robert hiller(Ed). Complete Guide to Modern Management. Harrap Ltd., London.
  • Sheldon, O. (1923). Philosophy of management. Prentice Hall, Englewood Cliffs, NJ.
  • Skrovan, D. A. (1980). Brief report from ASTD quality of work life task force. Training and Development Journal, 34(3).
  • Rao, V. S. P. (1990). Personnel/Human Resource Management. Konark Publishers (P) Ltd., Delhi.
  • Walton, R. E. (1974). Improving the quality of work life. Harvard Business Review, 12.

Abstract Views: 290

PDF Views: 0




  • A Case Study on Quality of Work Life with Respect to Dakshina Kannada Co-Operative Milk Union Ltd.

Abstract Views: 290  |  PDF Views: 0

Authors

Anjali Ganesh
Department of Business Administration, St Joseph Engineering College, Vamanjoor, Mangalore, Karnataka, India

Abstract


Since people are the main resources in an organisation, their productivity and efficiency depends upon the work quality they are experiencing in the organisation. The basic purpose of Quality of Work Life (QWL) is to provide improved working conditions to the employees so that they contribute their best in the work in particular and organisation in general. The study tries to investigate the measures of QWL taken by Dakshina Kannada Co-operative Milk Union Ltd (DKMUL). It was observed that the DKMUL's QWL initiatives were exemplary and employees in majority have praised it. The study proposes a model of QWL that can be productively applied to DKMUL in particular and other relevant industries in general based on the findings of the study.

Keywords


Remuneration, Allowances, Safety Measures, Organisational Hierarchy, Experience.

References