Journal of Organization and Human Behaviour

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

A Study of Working Conditions in the Hospitals of Satara City


Affiliations
1 Arts and Commerce College, Hupari (District Kolhapur).
2 The New College, Kolhapur.
3 Department of Commerce and Management, Shivaji University, Kolhapur.
     

   Subscribe/Renew Journal


A hospital is a social institution which possesses adequate accommodation, well-qualified and experienced staff to provide complete health care viz., preventive, promotive, curative and rehabilitative character of the highest quality to all people, which conducts educational and training programmes for health workers/functionaries required for efficacious medical care and hospital services, which conducts research assisting the advancement of medical science and which conducts programmes in health education. Although hospital employees are important component of the health care service provision, their perspectives have received little attention compared to patients' perspectives. In order to have a successful service encounter that serves the patients well, we need a better understanding of the employees' perspectives. Because patients' satisfaction is to an extent depends upon the hospital management and the employees. A satisfied employee is expected to provide a better care to his patients than an unsatisfied employee. Therefore, in order to ascertain the perceptions and opinions of the employees in relation to various related issues, as well as to study the level working conditions the researchers have selected this study area.

Keywords

Corporate Social Responsibility, Leadership, India, Culture And Values
Subscription Login to verify subscription
User
Notifications
Font Size

  • Advani, Mohan : Doctor–Patient Relationship in Indian Hospital, Sanghi Prakashan, Jaipur, 1975.

  • Alikhan, M.A : Hospital Management, APH Publishing Corporation, New Delhi, 1999.

  • Anand, K.K. : Hospital Management-A New Perspective, Vikas Publishing House, New Delhi, 1996.

  • Arunkumar : Hospital Administration, Anmol Publications Pvt. Ltd., New Delhi, 2001.

  • Avedis, Donabedian : Explorations in Quality Assessment and Monitoring : The Definition of Quality and Approaches to its Assessment (Vol.-I), Ann Arbor: Health Administration Press, USA, 1980.

  • Avedis, Donabedian: Explorations in Quality Assessment and Monitoring: The Criteria and Standards of Quality (Vol.-II), Ann Arbor: Health Administration Press, USA, 1982.

  • Avedis, Donabedian: Explorations in Quality Assessment and Monitoring: An Illustrated Analysis (Vol.-III), Ann Arbor: Health Administration Press, USA, 1980.

  • Baru, Rama V. : Private Health Care in India: Social Characteristics and Trends, Sage Publications, New Delhi, 1998.

  • Berman, Peter and Khan M.E. (Eds.): Paying for India's Health Care, Sage Publications, New Delhi, 1993.

  • Darr, Kurt and J. S. Rakich (Eds.): Hospital Organization and Management-Text and Readings, CBS Publishers and Distributors, New Delhi, 1992.

  • Dawra, Sudhir : Hospital Administration and Management, Mohit Publications, New Delhi, 2002.

  • Dilip, T.R., Ravi Duggal : Demand For Public Health Services in Mumbai, Centre for Enquiry in to Health and Allied Themes (CEHAT), Mumbai, 2003.

  • Duggal, Ravi : The Private Health Sector in India: Nature, Trends and Critique, Voluntary Health Association of India (VHAI), New Delhi, 2000.

  • Goyal, R.C. : Handbook of Hospital Personnel Management, Prentice - Hall of India Pvt. Ltd., New Delhi, 1998.

  • IGNOU : PGDHHM: Course-1: Introduction to Management-I.

  • Rakich, J.S. and Darr K.: Hospital Organization and Management, Spectrum Publications, Jamaica, 1983.


Abstract Views: 424

PDF Views: 0




  • A Study of Working Conditions in the Hospitals of Satara City

Abstract Views: 424  |  PDF Views: 0

Authors

P.L. Patil
Arts and Commerce College, Hupari (District Kolhapur).
A.G. Suryavanshi
The New College, Kolhapur.
K.V. Marulkar
Department of Commerce and Management, Shivaji University, Kolhapur.

Abstract


A hospital is a social institution which possesses adequate accommodation, well-qualified and experienced staff to provide complete health care viz., preventive, promotive, curative and rehabilitative character of the highest quality to all people, which conducts educational and training programmes for health workers/functionaries required for efficacious medical care and hospital services, which conducts research assisting the advancement of medical science and which conducts programmes in health education. Although hospital employees are important component of the health care service provision, their perspectives have received little attention compared to patients' perspectives. In order to have a successful service encounter that serves the patients well, we need a better understanding of the employees' perspectives. Because patients' satisfaction is to an extent depends upon the hospital management and the employees. A satisfied employee is expected to provide a better care to his patients than an unsatisfied employee. Therefore, in order to ascertain the perceptions and opinions of the employees in relation to various related issues, as well as to study the level working conditions the researchers have selected this study area.

Keywords


Corporate Social Responsibility, Leadership, India, Culture And Values

References