Table of Contents
Vol 1, No 2 (2001)
Open Access
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Articles
| Service Failure and Recovery in Select Industries | ||
| Harsh V. Verma | ||
| Vol 1, No 2 (2001), Pagination: 69-78 | ||
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Abstract Views: 260 | PDF Views: 3 | |
| Service Orientation and Persistence at Work | ||
| S. Francis Chandrasekhar | ||
| Vol 1, No 2 (2001), Pagination: 79-86 | ||
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Abstract Views: 320 | PDF Views: 1 | |
| An Improved Multi-goal Heuristic for Facility Layout Problems | ||
| Subhash Chandra, Amit Jayachandran | ||
| Vol 1, No 2 (2001), Pagination: 87-100 | ||
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Abstract Views: 445 | PDF Views: 1 | |
| The Impact of Organisation Environment on Effectiveness | ||
| Meeta Bhardwaj | ||
| Vol 1, No 2 (2001), Pagination: 101-110 | ||
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Abstract Views: 264 | PDF Views: 1 | |
| Asset Liability Management in Banks and Financial Institutions | ||
| Madhu Vij | ||
| Vol 1, No 2 (2001), Pagination: 111-120 | ||
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Abstract Views: 594 | PDF Views: 2 | |