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The present study investigated the role of communication satisfaction on organizational commitment of the employees in the automobile sector. The sample consisted of 133 managerial employees from automobile organizations. The communication satisfaction of the employees was measured by a scale (Down & Hazen, 1977) consisting of eight dimensions namely communication climate, relationship with superior, organizational integration, media quality, horizontal communication, organizational perspective, relationship with subordinate, and personal feedback. The organizational commitment scale (Allen & Meyer, 1996) measured the commitment level of the employees on three dimensions namely, affective, continuance and normative commitment. Statistical analyses showed that all the dimensions of communication satisfaction were significantly correlated with affective and normative commitment in the automobile organizations. However, continuance commitment was not significantly correlated with all the dimensions of communication satisfaction. The stepwise multiple regression analysis indicated that relationship with subordinate and supervisor communication emerged as a significant predictor of affective commitment. Media quality and relationship with supervisor emerged as significant predictors of normative commitment. Communication climate emerged as the significant predictor of the continuance commitment. The findings have implications for the quality of communication in automobile sector and emphasise the positive relationship that exists between communication satisfaction and organizational commitment of the employees.

Keywords

Communication Satisfaction, Organizational Commitment, Automobile Industry.

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References

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Work Stress Among Indian Bank Employees:Impact of Demonetisation

Relationship Between Workplace Stressors, Perceived Organizational Support and Organizational Commitment Among Women Bank Employees

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Authors

Siddharth Soni ¹, Manisha Agarwal ¹

Affiliations
1 Department of Psychology, Banaras Hindu University, Varanasi, Uttar Pradesh, IN

Source

International Journal of Education and Management Studies, Vol 8, No 1 (2018), Pagination: 137-143

Abstract

Uncertainty and instability are the norms in today's work environment. This unpredictability and uncertainty causes an increased level of discomfort and stress for employees and managers as they try to accomplish their day to day objectives and achieve their professional goals. The present study examined the relationship between workplace stressors such as work overload, role ambiguity, lack of participation in decision making with affective, continuance and normative organizational commitment among women employees (clerk & manager) in private and public banking sector. A total number of 80 (n=40) private and (n=40) public sector women bank employees participated in the study. Participants responses were measured by QWI, role ambiguity scale, participation in decision making scale, POS scale and organizational commitment scale. The data was statistically analyzed through correlation and regression analysis. Research findings partially supported the hypothesized patterns of relationship between the variables in the study. The findings indicated the negative correlation between workplace stressors and the dimensions of organizational commitment, and positive correlation between perceived organizational support and organizational commitment of women bank employees.

Keywords

Workplace Stressors, Perceived Organizational Support, Organizational Commitment, Bank Employees.

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