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Evaluate the Performance of Private Banks Kohgiluyeh and Boyerahmad with Using the EFQM Model


Affiliations
1 Department of Management, Yasouj Branch, Islamic Azad University, Yasouj, Iran, Islamic Republic of
     

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The role of evaluation and monitoring systems to improve efficiency and excellence is well known organizations. Performance assessment of organizations to identify strengths and weaknesses in order to optimize the use of Resources and has a special place is worth a lot of attention. In this regard, business excellence models as a powerful tool in responding to the needs of organizations enjoyed great success and could largely determine the path used to access the human resource excellence. This research is a descriptive study that private banks Kohgiluyeh and Boyer-Ahmad performance based on the (FQME) has assessed. This research has purpose and in terms of research methods, research is descriptive survey. In this research, theory and theories related to business excellence model has been studied in Iran and other countries, as questions and research hypotheses that have been derived in this study population studied, 50 employees Randomly 5 Private Bank Province was selected. And analysis data analysis and hypothesis testing using inferential statistics and T test was performed. This was done through SPSS software. The main hypothesis in this study and 7 hypotheses of sub-hypotheses were confirmed and eventually proposals In order to increase the level of excellence of private banks in the province, was.

Keywords

Private Banks, the Performance Evaluation Model (European Foundation for Quality Management) EFQM.
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  • Evaluate the Performance of Private Banks Kohgiluyeh and Boyerahmad with Using the EFQM Model

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Authors

Jahanbakhsh Anbarian
Department of Management, Yasouj Branch, Islamic Azad University, Yasouj, Iran, Islamic Republic of
Khosro Nazari
Department of Management, Yasouj Branch, Islamic Azad University, Yasouj, Iran, Islamic Republic of

Abstract


The role of evaluation and monitoring systems to improve efficiency and excellence is well known organizations. Performance assessment of organizations to identify strengths and weaknesses in order to optimize the use of Resources and has a special place is worth a lot of attention. In this regard, business excellence models as a powerful tool in responding to the needs of organizations enjoyed great success and could largely determine the path used to access the human resource excellence. This research is a descriptive study that private banks Kohgiluyeh and Boyer-Ahmad performance based on the (FQME) has assessed. This research has purpose and in terms of research methods, research is descriptive survey. In this research, theory and theories related to business excellence model has been studied in Iran and other countries, as questions and research hypotheses that have been derived in this study population studied, 50 employees Randomly 5 Private Bank Province was selected. And analysis data analysis and hypothesis testing using inferential statistics and T test was performed. This was done through SPSS software. The main hypothesis in this study and 7 hypotheses of sub-hypotheses were confirmed and eventually proposals In order to increase the level of excellence of private banks in the province, was.

Keywords


Private Banks, the Performance Evaluation Model (European Foundation for Quality Management) EFQM.