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Marzieh Jafarnezhad Darabi ¹, Mahboobeh Chinaveh ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Psychology, Islamic Azad University, Arsanjan Branch, Arsanjan, IR
2 Department of Educational and Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The aim of this study the effect of organizational adornment (5S) and business excellence (EFQM) on the happiness of employees the first refinery in South Pars Gas Complex Is descriptive and correlational. in this study 184 employees of the company are available sampling Were examined. Research data for the Oxford Happiness, Self-assessment questionnaire EFQM 2013 Excellence Model 5 S audit tool to assess organizational adornment were collected. Data using the Pearson correlation and multivariate linear regression analysis using the statistical software at the same time SPSS22 were analyzed. The results showed that between self-assessment of organizational excellence of leadership, policy and strategy, employees, customers and therefore the business results were significant. Also, in terms of organizational symmetry after separation, organized and sustainable health had significant impact on happiness. The study measured the impact of organizational and business excellence neatness component of happiness, according to the results, it was found that Variable symmetry both organizational and business excellence in anticipation of happiness variable effect and could explain 16 percent of happiness.

Keywords

Happiness of Employees, Organizational Excellence, Organizational Adornment.

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Ali Akbar Hadavi ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Marvdash Branch, Islamic Azad University, Marvdasht, IR
2 Department of Educational and Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The aim of this study is to examine the effect of Knowledge Management on Customer Relationship Management in the Post Company of Tehran Province. The method of this research is descriptive and of coefficient type. The population of the present research includes 4100 employees of Tehran Post Company. In order to determine the sample size of Morgan cluster sampling method was used to observe the proportion that the sample size of 352 patients was identified. To gather data, knowledge management Ansari and customer relationship management Lewis et al. was used. To determine the validity and reliability of the questionnaire, content validity and Cranach's alpha methods have been used. The questionnaires were distributed among 352 participants and the results were analyzed. To answer the research questions, liner regression was used. Finally, the results of this study showed that Knowledge Management is effective on Customer Relationship Management and its dimensions- loyalty and customer satisfaction. In addition, the results indicated that the impact of knowledge management on the loyalty is more than its impact on customer satisfaction.

Keywords

Knowledge Management, Customer Relationship Management, Post Company of Tehran Province.

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Zahra Dorostkar ¹, Fereshteh Mostafavi Rad ², Mahbobeh Chin Aveh ¹

Affiliations
1 Department of Psychology, Arsanjan Branch, Islamic Azad University, Arsanjan, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The aim of this study was to investigate the relationship between the desire to remain in work based on job stress and organizational position in staff of Industries and Mines Organization of Fars. This study was a descriptive correlation and statistical population were about 150 people, using census sampling all of them have been chosen as research sample. For data gathering the Inventory of Job stress, Rasooli, and Wiener Inventory of desire to remain in work were used. Validity by face validity and reliability of the questionnaire through Cronbach's alpha coefficient determined. Data analyzed by Pearson and Spear man correlation coefficient and SPSS 16 software was used. The finding showed that there is a significant and negative relationship between job stress and desire to remain in work, also a significant relationship between organizational position and desire to remain in work. Job stress could predict the desire to remain in work but organizational position couldn't predict the desire to remain in work.

Keywords

Job Stress, Desire to Remain in Work, Organizational Position.

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Zohreh Asgari ¹, Fereshteh Mostafavi Rad ², Mahboobeh Chinaveh ¹

Affiliations
1 Department of Psychology, Islamic Azad University, Arsanjan Branch, Arsanjan, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The aim of the present study was to examine the predictive power of self-determined job motivation factors in terms of explaining job satisfaction and willingness to stay with job among female elementary school teachers in Shiraz. To this end, a sample of 320 teachers was selected from female elementary school teachers in Shiraz by multistage cluster sampling. The instruments used to collect the data were Self-Determined Job Motivation Questionnaire, Job Satisfaction Scale, and Willingness To-Stay-With Job Inventory. The collected data were analyzed by using Pearson correlation coefficient and synchronous multi variate regression. The results showed that intrinsic motivation, self-determined motivation, and interjected motivation had a positive significant correlation with job satisfaction. In addition, extrinsic motivation, integrative motivation, and demotivation had a negative significant correlation with job satisfaction among the teachers. It was also found that intrinsic motivation, self-determined motivation, and interjected motivation had a positive significant correlation with willingness to stay with job, while extrinsic motivation, integrative motivation, and demotivation had a negative significant correlation with willingness to stay with job. The results of synchronous multi variate regression indicated that six components of self-determined job motivations had a multiple significant correlation with job satisfaction and willingness to stay with job among female elementary school teachers in this study.

Keywords

Self-Determined Job Motivation, Job Satisfaction, and Willingness to Stay with Job.

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Tahereh Meftah ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

This study aims to explain the relationship of IT and innovation with competitive advantage. The study population included 160 employees Ghavamin Bank Shiraz. According to Morgan the number of samples in this study, 113 employees were selected through simple random sampling were questioned. In this study, questionnaire innovation Jeffrey and colleagues (2013), questionnaire IT Inventory Mahmoudi (2011), And questionnaire competitive advantage Hosseini (2011) was used. Validity was confirmed by factor analysis and its reliability ranges from a minimum of 0.70 up to 0.95.Software used in this study, data analysis LISREL and SPSS software is. Data analysis showed a significant positive correlation between IT components and components with components of competitive advantage is innovation. In this study, respondents' views vary among the components that evaluated the information technology Component educational factors as the most important component of the components that have been studied in this research is selected. As well as the various aspects of innovation variable in this study measured the respondents' views is the most important component of innovation, As well as the factors that determined the variable component of sustainable competitive advantage with the most important advantage is homogeneous.

Keywords

Competitive Advantage, Innovation, Information Technology.

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Arghavan Ghaedi ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Marvdasht Branch, Islamic Azad University, Marvdasht, IR
2 Department of Educational & Psychological Science Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

This project evaluated the impact of leadership on strategic way and effectiveness of R and D and it also compare effectiveness of the faculty member of Marvdasht University On this study 128 faculty member were tested. This study used random sampling and systematic sampling the study questionnaire tools was comprehensive assessment of strategic thinking skills (that, is made by the International Journal of Operations & Production Management) and Hamidis organizational effectiveness questionnaire. The researcher used correlation, regression, Anova test and etc. The results showed that there is a direct of relationship between the components of the faculty member's strategic leadership that includes: strategic thinking, skills of strategic actions and the effectiveness of strategic influence, with the effectiveness of Rand D at the Marvdasht Islamic Azad University. The results of this thesis has shown that,there is no significant relationship between the effectiveness of R and D and age, gender, and of faculty members. But this relationship IS significant based on their education field level. Also the results showed that, there IS a significant difference between the faculty members effectiveness of R and D on their fields, but there is not m their terms of teaching experience.

Keywords

Leadership, Strategic Approach, Research and Development.

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Abbas Asmar ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The burnout can defined as a reaction against chronic stress and the responding to pressures of work or organization. The main objective of this study is the concept of the causes and the effect relationship between two variables the organizational and the institutional silence on the phenomenon of the burnout among the managers and employees that are working in electricity distribution company Ahwaz. Because the burnout effects on all aspects of the people organizational life and reduce the operation and the quality of the people. This research is conducted among the employees and the managers of electricity distribution Ahwaz. To select the required sample is used of the census sampling and the statistical methods such as the standard deviation, the regression and the Pierson correlation coefficient. In this research is used of the Maslach burnout inventory questionnaire and the Denison's organizational culture questionnaire and the akvla's organizational silence. The reliability of the questionnaire was calculated by using the cronbache's alpha coefficient that is satisfactory and acceptable. The results also show that there are significant relationships between the burnout and the Denison's organizational culture and the vakval's organizational silence. Also the organizational silence has a direct relationship with the burnout and has a inverse relationship with the Denison's organizational culture. This means that with the increase of silence in system, the organizational culture is reduced and the burnout is increased. It is worth noting that the relationship is directing between the organizational culture and the burnout. So that the burnout is increased by increasing the organizational culture and the burnout is reduced by reducing the organizational culture.

Keywords

The Burnout, The Organizational Culture, The Denison's Organizational Culture, The Organizational Silence.

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Abbas Asmar ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Shiraz Branch, Islamic Azad University, Shiraz, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

The burnout can defined as a reaction against chronic stress and the responding to pressures of work or organization. The main objective of this study is the concept of the causes and the effect relationship between two variables the organizational and the institutional silence on the phenomenon of the burnout among the managers and employees that are working in electricity distribution company Ahwaz. Because the burnout effects on all aspects of the people organizational life and reduce the operation and the quality of the people. This research is conducted among the employees and the managers of electricity distribution Ahwaz. To select the required sample is used of the census sampling and the statistical methods such as the standard deviation, the regression and the Pierson correlation coefficient. In this research is used of the Maslach burnout inventory questionnaire and the Denison's organizational culture questionnaire and the akvla's organizational silence. The reliability of the questionnaire was calculated by using the cronbache's alpha coefficient that is satisfactory and acceptable. The results also show that there are significant relationships between the burnout and the Denison's organizational culture and the vakval's organizational silence. Also the organizational silence has a direct relationship with the burnout and has a inverse relationship with the Denison's organizational culture. This means that with the increase of silence in system, the organizational culture is reduced and the burnout is increased. It is worth noting that the relationship is directing between the organizational culture and the burnout. So that the burnout is increased by increasing the organizational culture and the burnout is reduced by reducing the organizational culture.

Keywords

The Burnout, The Organizational Culture, The Denison's Organizational Culture.

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Abdolhadi Zaeri ¹, Fereshteh Mostafavi Rad ²

Affiliations
1 Department of Management, Marvdasht Branch, Islamic Azad University, Marvdasht, IR
2 Department of Educational & Psychological Science, Sepidan Branch, Islamic Azad University, Sepidan, IR

Abstract

This study aims to predict turnover intention with leadership empowerment behavior and psychological empowerment. This study was a descriptive correlational and 145 employees in Jahrom University of Medical Sciences by random easy sampling or available. The Data of research were collected by Cammann (1983); turnover intention Questionnaire TIQ, Spreitzer (1995); psychological empowerment questionnaire MEQ and Konczak (2000) leadership empowerment behavior questionnaire LEBQ. For reliability Alpha Cronbach is 0.72, 0.89, and 0.92. The data were analyzed by using regression with the application Spss22 and structural equation model (Path Analysis) by Amosl8. The Results show that there is a negative significant relationship between psychological empowerment and leadership empowerment behavior with turnover intention. There is a positive significant relationship with been Empowering leadership behavior and psychological empowerment. Also, it was showed significant negative correlation of the leadership empowerment behavior of the highest correlation participatory decision, development, power, information sharing and responsibility with turnover intention. In the psychological empowerment was observed the most significant negative relationship between influential and turnover intention. After it was observed there is significant negative relationship between suitability and turnover intention. Also, the results showed that there is no significant relationship between independents and virtually with turnover intention, between leadership empowerment behavior and psychological empowerment, also, between psychological empowerment and turnover intention and in the final model, there is significant relationship between leadership empowerment behavior and turnover intention.

Keywords

Turnover Intention, Psychological Empowerment, Leadership Empowerment Behavior.

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