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Relationship between the Assertiveness Levels with Occupational Satisfaction and Stress among Hospital Personnel


Affiliations
1 Department of Psychology, Arsanjan Branch, Islamic Azad University, Arsanjan, Iran, Islamic Republic of
2 Department of Psychology, Arsanjan Branch Islamic Azad University, Arsanjan, Iran, Islamic Republic of
     

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Present research aims to investigate the relationship between assertiveness levels with occupational satisfaction and stress among hospital personnel. In order to achieve the research objectives, a sample consisted of 132 participants were selected among the Shiraz hospital personnel using accessible sampling. In order to gather the information, the assertiveness questionnaire, Dante's occupational satisfaction questionnaire and occupational stress questionnaire (Hss-35) were used. In order to analyze the data, SPSS and regression procedure were used. The results of this research indicate that assertiveness is a negative predictor of role incompatibility, role ambiguity, relation with colleagues and ergonomic factors and entire stress score. Also, it is the positive predictor of entire score and dimensions such as success, gratitude, responsibility, work nature, human relations management, insecurity, safety and satisfaction with colleagues. The findings of this research implied that the more assertive the hospital personnel is, more occupational satisfaction and less occupational stresses would be experienced.

Keywords

Assertiveness, Occupational Stress, Occupational Satisfaction, Hospital Personnel.
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  • Relationship between the Assertiveness Levels with Occupational Satisfaction and Stress among Hospital Personnel

Abstract Views: 305  |  PDF Views: 0

Authors

Elahepir Zadeh
Department of Psychology, Arsanjan Branch, Islamic Azad University, Arsanjan, Iran, Islamic Republic of
Ladan Hashemi
Department of Psychology, Arsanjan Branch Islamic Azad University, Arsanjan, Iran, Islamic Republic of

Abstract


Present research aims to investigate the relationship between assertiveness levels with occupational satisfaction and stress among hospital personnel. In order to achieve the research objectives, a sample consisted of 132 participants were selected among the Shiraz hospital personnel using accessible sampling. In order to gather the information, the assertiveness questionnaire, Dante's occupational satisfaction questionnaire and occupational stress questionnaire (Hss-35) were used. In order to analyze the data, SPSS and regression procedure were used. The results of this research indicate that assertiveness is a negative predictor of role incompatibility, role ambiguity, relation with colleagues and ergonomic factors and entire stress score. Also, it is the positive predictor of entire score and dimensions such as success, gratitude, responsibility, work nature, human relations management, insecurity, safety and satisfaction with colleagues. The findings of this research implied that the more assertive the hospital personnel is, more occupational satisfaction and less occupational stresses would be experienced.

Keywords


Assertiveness, Occupational Stress, Occupational Satisfaction, Hospital Personnel.



DOI: https://doi.org/10.15614/ijpp%2F2017%2Fv8i4%2F165852