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Work Life Balance of Hotel Employees: An Empirical Study


Affiliations
1 Research Scholar, Amity School of Hospitality, Amity University Uttar Pradesh, Sector 125 Noida (U.P.), India
2 Associate Professor, Amity School of Travel & Tourism, Amity University Uttar Pradesh, Sector 125 Noida (U.P.), India
3 Professor, Department of Management, Delhi University, Delhi, India
     

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Introduction: Work life balance (WLB) is a very critical issue for people wellbeing and satisfaction, due to the work environment and nature of work hotel employees experience a lower level of WLB that result in to various issues like stress, lack of satisfaction etc, the main objective of the paper is to measure the levels of WLB. Methodology: The study is based on the information collected from 521 hotel employees through a questionnaire. The information was analyzed with the help of statistical tests like factor analysis, ANOVA, Tukey HSD and student’s T test to interpret. Results: It was found that hotel employee do not experience satisfactory WLB. Significant differences were found in WLB of employees of different departments. Gender, marital status and age were found to have significant association with levels of WLB. Research limitations/implications: Study provide a quantitative measure of WLB of hotel employees and assess empirically levels of association of factors like department, age, marital status & gender. Originality/value: Study provides an empirical approach to measure levels of WLB of hotel employees in context of department and demographic factors.

Keywords

WLB, luxury hotel, employee, and department.
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  • Work Life Balance of Hotel Employees: An Empirical Study

Abstract Views: 55  |  PDF Views: 0

Authors

Paresh Bali
Research Scholar, Amity School of Hospitality, Amity University Uttar Pradesh, Sector 125 Noida (U.P.), India
Piyush Sharma
Associate Professor, Amity School of Travel & Tourism, Amity University Uttar Pradesh, Sector 125 Noida (U.P.), India
R.K. Gupta
Professor, Department of Management, Delhi University, Delhi, India

Abstract


Introduction: Work life balance (WLB) is a very critical issue for people wellbeing and satisfaction, due to the work environment and nature of work hotel employees experience a lower level of WLB that result in to various issues like stress, lack of satisfaction etc, the main objective of the paper is to measure the levels of WLB. Methodology: The study is based on the information collected from 521 hotel employees through a questionnaire. The information was analyzed with the help of statistical tests like factor analysis, ANOVA, Tukey HSD and student’s T test to interpret. Results: It was found that hotel employee do not experience satisfactory WLB. Significant differences were found in WLB of employees of different departments. Gender, marital status and age were found to have significant association with levels of WLB. Research limitations/implications: Study provide a quantitative measure of WLB of hotel employees and assess empirically levels of association of factors like department, age, marital status & gender. Originality/value: Study provides an empirical approach to measure levels of WLB of hotel employees in context of department and demographic factors.

Keywords


WLB, luxury hotel, employee, and department.



DOI: https://doi.org/10.37506/v11%2Fi2%2F2020%2Fijphrd%2F194884