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Yadav, Rama Shankar
- Is CSR a Hygiene Factor for Prospective Employees? An Indian Exploration
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Authors
Affiliations
1 Indian Institute of Management, Ahmedabad 380015, IN
1 Indian Institute of Management, Ahmedabad 380015, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 50, No 4 (2015), Pagination: 601-612Abstract
Western research has validated the attractiveness of Corporate Social Responsibility (CSR) for the prospective employees while making a job choice. The phenomenon has been rarely explored in the Indian context. Interviews were taken from graduating Master of Business Administration (MBA) students from a top business school in the country. The interviews explored the importance of CSR for the prospective employees while making a job choice. The inquiry further extended to uncover the importance of CSR for brand image and other attractive features of an organization. It was found that CSR is not more than a hygiene factor for the prospective employees, which is in contrast to the Western context.
- Emotional Labor in Interactive Service Roles in Indian Restaurants
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Authors
Affiliations
1 Indian Institute of Management, Ahmedabad, IN
1 Indian Institute of Management, Ahmedabad, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 51, No 2 (2015), Pagination: 338-350Abstract
Emotional labour is more pronounced in interactive service roles where significant communication is necessarily exchanged as a part of the service delivery. Customer interaction, performed by stewards is an intrinsic component of service delivery in restaurants. The nature of interactions between guests and staff is as critical a determinant in the customer service experience as the food itself. To explore the nature of such interactions, twelve frontline employees (stewards) were interviewed across two restaurants in Ahmedabad (India). Restaurants in India lack formalized training programs on emotional labor. The study propounds a structured and need based training for employees on emotional labor and managing stress to control high attrition and enhance job satisfaction.- Spirituality at Workplace:As Seen by Indian Managers
Abstract Views :156 |
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Authors
Affiliations
1 Indian Instirute of Management Rohtak, IN
2 Indian Institute of Management Ahmedabad, IN
1 Indian Instirute of Management Rohtak, IN
2 Indian Institute of Management Ahmedabad, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 54, No 3 (2019), Pagination: 516-528Abstract
The purpose of this article is to explore how spirituality is perceived by the managers in India.Thus, attributes of spiritual individuals and its impact at workplace are also explored. Qualitative thematic analysisof thirty in depth interviews was done to generate the unique Indian perspective on workplace spirituality. The participants in the interview process were full time managers of various Indian organizations holding positions like Vice President HR, Senior Manager HR etc. The major findings of the qualitative interviews were that workplace spirituality is a belief in sacred power which guides towards the ethical path. It helps in nurturing a positive, peaceful and compassionate environment at workplace .References
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- CSR & Diversity as Online Signals to Attract Prospective Employees
Abstract Views :267 |
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Authors
Affiliations
1 Assistant Professor, Indian Institute of Management Rohtak, Haryana, IN
2 Associate Professor, Indian Institute of Management Rohtak, Haryana, IN
3 Research Scholars, Indian Institute of Management Rohtak, Haryana, IN
4 Associate Professor in Shri Agrasen Kanya PG College, Varanasi, IN
1 Assistant Professor, Indian Institute of Management Rohtak, Haryana, IN
2 Associate Professor, Indian Institute of Management Rohtak, Haryana, IN
3 Research Scholars, Indian Institute of Management Rohtak, Haryana, IN
4 Associate Professor in Shri Agrasen Kanya PG College, Varanasi, IN