Indian Journal of Health and Wellbeing

Umed Singh ¹, Kanupriya ²

Affiliations
1 Department of Psychology, Kurukshetra University, Kurukshetra, IN
2 Department of Psychology, K.U. Kurukshetra, IN

Abstract

The present study was conducted to investigate the relationship between the dimensions of emotional intelligence and burnout in middle level managers of private organizations. The sample consisted of 125 middle level managers ranging in age from 23 to 60 years with the mean age of 41.5 years. The data were collected by administering Maslach Burnout Inventory (General Survey) and Multidimensional Measure of Emotional Intelligence (M M E I). Maslach Burnout Inventory was scored for three variables, viz., Exhaustion, Cynicism, and Professional Efficacy. MMEI provided five scores for Empathy, Managing Emotions, Motivating Oneself, Self-awareness, and Handling Relations. Obtained data were analysed by descriptive statistics and Pearson's correlations. The results demonstrated that exhaustion has the significant negative relationship with four measures of emotional intelligence i.e. managing emotions, motivating oneself, self awareness and handing relations. Cynicism has been found to have significant positive correlation with empathy; and negative with managing emotions, motivating oneself, and handling relations. Professional Efficacy yielded significant positive correlations with managing emotions, motivating oneself, self awareness and handling relations. The findings of the present study depict the structured relationship between the dimensions of emotional intelligence and burnout; and are suggestive that cultivation of emotional intelligence can be an effective strategy for reducing burnout and enhancing the professional efficacy among the corporate executives.

Keywords

Emotional Intelligence, Burnout Middle Executives.

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Kanupriya ¹, Umed Singh ¹

Affiliations
1 Department of Psychology, Kurukshetra University, Kurukshetra, Haryana, IN

Abstract

The objective of this research was to study burnout among middle level managers of private sector in relation to their occupational stress and organizational climate. The targeted sample of 206 middle level managers ranging in age from 27-60 years, were administered Organizational Climate Scale, Occupational Stress Index, and Maslach Burnout Inventory (General Survey) to tap 11 dimensions of organizational climate, 12 dimensions of occupational stress (score taken as a whole), and 3 dimensions of burnout respectively. Obtained data were analyzed by descriptive statistics and correlational analysis. Correlational analysis revealed emotional exhaustion to be positively correlated with occupational stress, and negatively correlated with performance standards, communication flow, responsibility, conflict resolution, organizational structure, motivational level, decision making process, support system, and identity problems. Cynicism is positively related with occupational stress and negatively with conflict resolution, organizational structure, motivational level, and support system, warmth, and identity problems. Professional efficacy is positively related to performance standards, communication flow, reward system, responsibility, conflict resolution, organizational structure, motivational level, decision making process, and support system. All the aforesaid dimensions have significant negative correlation with occupational stress. Present findings are in accordance with earlier findings.

Keywords

Burnout, Organizational Climate, Occupational Stress, Middle Level Managers.

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