Objectives: To find out and analyze the trend and progress of financial performance of WBSCB Ltd. and to offer some effective suggestions for improving effectiveness in the operation of the WBSCB Ltd.
Methods/Statistical analysis: The data which has been used for this study was totally secondary in nature.The financial performance was verified, examined and analyzed taking the help of table, accounting tools such as ratio analysis, statistical tools like Mean, Standard Deviation, Coefficient of Variance and Trend Analysis.
Findings: On the date of 31st March 2018 WBSCB Ltd. was with a total deposit of ₹703,973.99 lakhs, loans and advances ₹571,327.53 lakhs, Net Profit ₹206.25 lakhs and gross NPA was ₹29623.06 lakhs, whereas net NPA percentage was 1.45%. Went through a vivid study and examination of the audited Financial Statements, it has evident that, there has inflation in capital, reserve, deposits, borrowings and loans & advances, these are indicators of growth but on the other hand increase of investment was not even during the study period and profitability of the bank has not been raised accordingly.WBSCB Ltd. through facilitating different types of banking services to their customers and society members and by attracting more household to be associated with them has been enhancing the financial inclusion process in West Bengal.
Application/Improvements: Growth of WBSCB Ltd. indirectly boosting up the financial inclusion process in West Bengal.A healthy training and education is needed by organizing seminar and workshops for increasing and modifying the level of performance of the personnel associated with the banking operation for improving the financial performance of the WBSCB Ltd.