Background/Objectives: Employees play a pivotal role in the hotel industry’s success. In order to retain the employees, a loyal workforce must be created within the hotel industry.
Methods/Statistical analysis: The structural relationship among job based determinants, employee retention, job satisfaction and employee loyalty among star category hotel employees was analyzed by employing path analysis.
Findings: The structural relationship among job based determinants, employee retention strategies, job satisfaction and employee loyalty was analyzed by employing path analysis. The goodness-of-fit statistics indicate that the hypothesised model fits the data gathered adequately well.
Improvements/Applications: In order to increase the employee belongingness, the hotels should make the employees know all the happenings in the hotel by the way of being transparent.