Vol 7, No 2 (2019)

Table of Contents

Vol 7, No 2 (2019)

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Articles

Customer Criterion for Selecting a Bank:An Exploratory Factor Analysis from an Indian Perspective
Gunjan Sharma, Kushagra Kulshreshtha
 Vol 7, No 2 (2019), Pagination: 1-8
ABSTRACT |  PDF     Abstract Views: 14  |  PDF Views: 0
Customised Customer Contact Services in Hotels-The State of the Art
Maria Nascimento Cunha, Isabel Miguel
 Vol 7, No 2 (2019), Pagination: 9-15
ABSTRACT |  PDF     Abstract Views: 10  |  PDF Views: 0
A Study on Gender Differences in Motives of Visit Intention, Perceived Value and Tourist Satisfaction with Rural Tourism in India
Anil Kumar
 Vol 7, No 2 (2019), Pagination: 16-26
ABSTRACT |  PDF     Abstract Views: 14  |  PDF Views: 0
An Exploratory Study of Customer Perceptions of Usage of Chatbots in the Hospitality Industry
Mihir Dash, Suprabha Bakshi
 Vol 7, No 2 (2019), Pagination: 27-33
ABSTRACT |  PDF     Abstract Views: 11  |  PDF Views: 0