International Journal on Customer Relations

International Journal on Customer Relations

Publisher: Publishing India Group
Editor: Dr. Urvashi Makkar
Online ISSN: , Print ISSN: 2320-7515
Frequency: Biannual


International Journal on Customer Relations, bring together academicians, researchers, information scientists to focus on understanding the modern development in the field of Customer Relationship and establishing new collaboration in this area.

Table of Contents

Vol 6, No 2 (2018)


Insured’s Perception on Determinants of Insurance Claim Recovery Process:Are these Illusions or Realities for the Insurers in Bangladesh?
A. K. M. Aminul Islam, Sahadat Hossain
 Vol 6, No 2 (2018), Pagination: 1-8
ABSTRACT |  PDF     Abstract Views: 17  |  PDF Views: 0
Analyzing Retail Customer Buying Preferences and Patterns:An Empirical Study with Reference to Spencer’s Retail Outlet, Guntur
P. Daniel, M. S. Narayana, P. Vijay Kumar
 Vol 6, No 2 (2018), Pagination: 9-13
ABSTRACT |  PDF     Abstract Views: 18  |  PDF Views: 0
Customer Experience in Indian Hospitality Sector:An Empirical Study
Raouf Ahmad Rather
 Vol 6, No 2 (2018), Pagination: 14-26
ABSTRACT |  PDF     Abstract Views: 34  |  PDF Views: 0
Factors Affecting Buying Behaviour in the Purchase of Residential Property:A Factor Analysis Approach
Yogesh Kumar, Utkal Khandelwal
 Vol 6, No 2 (2018), Pagination: 27-32
ABSTRACT |  PDF     Abstract Views: 15  |  PDF Views: 0
Factors Influencing Management of Customer Relationship of Frontline Employees in Selected Service-Sector Organizations
Tapas Lata Sahu, Rajendra Prasad Das
 Vol 6, No 2 (2018), Pagination: 33-40
ABSTRACT |  PDF     Abstract Views: 14  |  PDF Views: 0