Vishwakarma Business Review

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A successful organization can run only with the help of their satisfied employees. A satisfied employee will always encourage the levels of service and quality which in turn will affect customer satisfaction and retention and therefore will significantly influence profitability of the firm. This paper attempts to study the relationship of employee perception towards compensation and employee motivation. The study was focused on the front line executive of various industries and their level of satisfaction due to the compensation. The data was collected through self designed questionnaire, sample size of 150 respondents were used. The results were analyzed by using linear regression and found that there was no significant impact of compensation and motivation instead other factors like working conditions, better lighting etc. influenced employee sensitivity.

Keywords

Customer Perception, Compensation, Motivation.
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