Vol 15, No 2 (2017)

Table of Contents

Vol 15, No 2 (2017)

Editorial Advisory Board

Editorial Advisory Board
DOI:10.20968/rpm/2017/v15/i2/164883 ,  Vol 15, No 2 (2017), Pagination: 
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Referees

Referees
DOI:10.20968/rpm/2017/v15/i2/164884 ,  Vol 15, No 2 (2017), Pagination: 
ABSTRACT |  PDF Abstract Views: 69  |  PDF Views: 7

From the Editors' Desk

From the Editors’ Desk
Arati Basu
DOI:10.20968/rpm/2017/v15/i2/164863 ,  Vol 15, No 2 (2017), Pagination: 
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Research Papers

Leading and Managing Virtual Communities of Practice (VCoPs):A Contextual Understanding and Exploration
Anil Behal, Sana R. Mitchell
DOI:10.20968/rpm/2017/v15/i2/163908 ,  Vol 15, No 2 (2017), Pagination: 1-7
ABSTRACT |  PDF Abstract Views: 201  |  PDF Views: 16
Post-9/11 America:Intuiting Culturally Sensitive Leadership in Higher Education
Sana R. Mitchell
DOI:10.20968/rpm/2017/v15/i2/163909 ,  Vol 15, No 2 (2017), Pagination: 8-14
ABSTRACT |  PDF Abstract Views: 200  |  PDF Views: 13
A Study on the Efficiency of Complaint Redressal System Adopted by Selected Indian Banks and its Association with the Net Profit Earned
Surinder Singh, Navdeep Kaur
DOI:10.20968/rpm/2017/v15/i2/163910 ,  Vol 15, No 2 (2017), Pagination: 15-25
ABSTRACT |  PDF Abstract Views: 195  |  PDF Views: 10
Non-Performing Assets-A Study of Scheduled Commercial Banks in India
E. Hari Prasad, G. V. Bhavani Prasad
DOI:10.20968/rpm/2017/v15/i2/163911 ,  Vol 15, No 2 (2017), Pagination: 26-36
ABSTRACT |  PDF Abstract Views: 159  |  PDF Views: 12
A Comparative Study of the Scheduled Commercial Banks of Meghalaya and India
Govinda Prasad Bhanda
DOI:10.20968/rpm/2017/v15/i2/163912 ,  Vol 15, No 2 (2017), Pagination: 37-42
ABSTRACT |  PDF Abstract Views: 178  |  PDF Views: 18
Healthcare Service Providers’ Perception towards Service of Public Hospitals:An Empirical Study in Kolkata
J. K. Das, Sarada Prasad Datta
DOI:10.20968/rpm/2017/v15/i2/163913 ,  Vol 15, No 2 (2017), Pagination: 43-54
ABSTRACT |  PDF Abstract Views: 128  |  PDF Views: 16
Customer Relationship Management (CRM), Customer Satisfaction and Customer Lifetime Value in Retail
Dimple Kaul
DOI:10.20968/rpm/2017/v15/i2/163914 ,  Vol 15, No 2 (2017), Pagination: 55-60
ABSTRACT |  PDF Abstract Views: 1119  |  PDF Views: 69
An Empirical Study to Explore the Relation between Spiritual Intelligence and Emotional Intelligence among Commerce Students
Amita Jain, Rajeev Kansal
DOI:10.20968/rpm/2017/v15/i2/163915 ,  Vol 15, No 2 (2017), Pagination: 61-69
ABSTRACT |  PDF Abstract Views: 257  |  PDF Views: 26
Impact of Compensation Plans on Salesforce Motivation
Zoha Fatima
DOI:10.20968/rpm/2017/v15/i2/163916 ,  Vol 15, No 2 (2017), Pagination: 70-76
ABSTRACT |  PDF Abstract Views: 234  |  PDF Views: 21

Book Review

Technology and Innovation Management
Rinku Dixit
DOI:10.20968/rpm/2017/v15/i2/164875 ,  Vol 15, No 2 (2017), Pagination: 77-78
ABSTRACT |  PDF Abstract Views: 71  |  PDF Views: 14
Maternal and Child Health in India Policies and Challenges
Iffat Naseem
DOI:10.20968/rpm/2017/v15/i2/164876 ,  Vol 15, No 2 (2017), Pagination: 79-82
ABSTRACT |  PDF Abstract Views: 78  |  PDF Views: 7