Management Education: An International Journal




Management Education: An International Journal

Publisher: Common Ground Publishing
Editor: Editor
Online ISSN: 2327-9273, Print ISSN: 2327-8005
Frequency: Quarterly

Description:

The focus of the journals in the Organization Collection is on those intangible drivers which determine not only the livability of organizations for insiders, and their credibility and attraction to outsiders; but also their tangible results in the form of efficiency, effectiveness and productivity. The intangibles of knowledge, culture and change management do not appear on balance sheets, but ultimately do have an enormous impact on ‘bottom lines’. The journals in this collection attempt to address dynamics of knowledge, culture and change as they manifest themselves in organizations. The perspectives range from big picture analyses to detailed case studies which speak to the tangible value of organizational intangibles. They traverse a broad terrain, from theory and analysis to practical strategies.

Table of Contents

Vol 14, No 1 (2014)

Articles

Customer Service Focus and Mission Articulation as Measures of Organizational Effectiveness in Higher Education Institutions:Driving Student Success
Rana Zeine, Frank Palatnick, Cheryl Boglarsky, Patrick Blessinger, Brad Herrick, Michael Hamlet
 Vol 14, No 1 (2014), Pagination: 1-10
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