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A Comparative Study on the Impact of the Capabilities of Manufacturing and Service Firms on Export Performance: Focusing on the Interaction Effect of R&D


Affiliations
1 Global Smart Innovation Management Research Institute, 13588 Seongnam, Korea, Republic of
2 Department of Management of Technology, School of Business, Konkuk University, 05029 Seoul, Korea, Republic of
 

This paper empirically examined the impact of firm capabilities and the interaction effect of R&D on the export performance of service firms in comparison with manufacturing firms. To this end, a total of 1,968 Korean firms were analyzed: 243 from service and 1,725 from manufacturing, and two-stage analysis was performed using multiple regression and hierarchical regression analysis. This research confirmed that network and customer capabilities played critical roles in the internationalization of service firms and R&D positively interacted with entrepreneurship and customer capabilities for export performance. These findings suggest valuable policy considerations for government trade policy and academic motivation for further research on the capabilities and R&D of service firms.

Keywords

Manufacturing Firms, Service Firms, Export Performance, Firm Capabilities, R&D, Interaction Effect, Innovation.
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  • A Comparative Study on the Impact of the Capabilities of Manufacturing and Service Firms on Export Performance: Focusing on the Interaction Effect of R&D

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Authors

Ki-Hoon Woo
Global Smart Innovation Management Research Institute, 13588 Seongnam, Korea, Republic of
Sun-Young Park
Department of Management of Technology, School of Business, Konkuk University, 05029 Seoul, Korea, Republic of
Yeong-wha Sawng
Department of Management of Technology, School of Business, Konkuk University, 05029 Seoul, Korea, Republic of

Abstract


This paper empirically examined the impact of firm capabilities and the interaction effect of R&D on the export performance of service firms in comparison with manufacturing firms. To this end, a total of 1,968 Korean firms were analyzed: 243 from service and 1,725 from manufacturing, and two-stage analysis was performed using multiple regression and hierarchical regression analysis. This research confirmed that network and customer capabilities played critical roles in the internationalization of service firms and R&D positively interacted with entrepreneurship and customer capabilities for export performance. These findings suggest valuable policy considerations for government trade policy and academic motivation for further research on the capabilities and R&D of service firms.

Keywords


Manufacturing Firms, Service Firms, Export Performance, Firm Capabilities, R&D, Interaction Effect, Innovation.

References