Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Theoretical Framework and Empirical Study: Consumer Acceptance of SMS Advertising


Affiliations
1 Parul University, P.O.Limda, Ta.Waghodia, Dist. Vadodara, Gujarat - 391760, India
     

   Subscribe/Renew Journal


The advent of Mobile phone device created revolution and added another medium of communication. This device is also used as SMS marketing device. Mobile marketing is marketing on or with a mobile device, such as a smart phone. But this study intends to relate several of these scattered opportunities and threat to give a coherent understanding of the factors leading to growth of mobile advertisement, and its attitude towards the advertisement, thereby trying to fill a gap in the existing literature in Indian markets context. Moreover, since this study concentrated only on SMS advertising, future research could focus on how consumers perceive the other possibilities offered by the mobile phone. One of the limitations of this study was lack of enough related literary items about SMS ads. Another limitation was verifying the best method to choose sample group and determining sample size. The study demonstrated that most types of mis-perceptions predicted perceived usefulness of mobile advertising with suggestions and implications. SMS-based mobile advertisements and the relationships among attitude, intention, and behaviour. As the empirical data show, the respondents held negative attitudes about receiving mobile ads. This may have been because they found mobile adds irritating, given the personal, intimate nature of mobile phones. Their attitudes were favourable if advertisements were sent with permission.

Keywords

SMS Advertising, Consumer Acceptance.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Office of Registrar General & Census Commissioner, GoI., Socio-Economic Review, Gujarat State, 2013-14 TRAI Press Release: 14th Oct, 2014, 14-15
  • http://www.surveysystem.com
  • Ducoffe, RH (1996). Advertising value and advertising on the web. J. Advertising Res. 36(5), 21-35.
  • Shimp, T.A. and Kavas, A. (1984), “The theory of reasoned action applied to coupon usage", Journal of Consumer Research, Vol. 11, No. 3: 795-809
  • Kavassalis, P. Spyropoulou, N., Drossos D., Mitrokostas E., Gikas G., and Hatzistamatiou A. (2003). “Mobile permission marketing: Framing the market inquiry", International Journal of Electronic Commerce, 8(1), 55-79 Pollay, R. & Mittal, B. (1993). Here's the beef: Factors, determinants and segments in consumer criticism of advertising. Journal of Marketing, 57 (3), 99-114
  • Mehta, A. (1995). When attitudes towards advertising in general influence advertising success. In: Conference of the American Academy of Advertising: Norfolk, Virginia Mehta, Abilasha 2000. Advertising attitudes and advertising effectiveness. Journal of Advertising Research, 40(3), 67-72
  • Venkatesh, V., Morris, M. G., Davis, G. B., and Davis, F. D. (2003).“User acceptance of information technology: toward a unified view,” MIS Quarterly 27(3), 425-478
  • Merisavo, M. et. al (2009). An empirical study of the drivers of consumer acceptance of mobile advertising. // Journal of Interactive Advertising, 7 (2). http://www.jiad.org/article92 (10 July 2009)
  • Malhotra, N. K., and Birks, D. F. (2006). Marketing research: an applied approach, Updated Second European Edition.
  • Harlow, U.K.: Financial Times/Prentice Hall.
  • Beri, G.C (2008). Marketing research, 4th ed., New Delhi: Tata McGraw Hill.
  • Forrester report (2001). Which industries will adopt web services?
  • Rumbo Joseph D. (2002). Consumer resistance in a world of advertising clutter: The case of Adbusters, 19(2), 127–148.
  • Jaafar, El-Murad and Douglas C. W. (2004). The definition and measurement of creativity: what do we know? Journal of Advertising Research, 44 (2), 188-201.
  • Bauer, H.H., Barnes, S.J., Reichardt, T. & Neumann, M. M. (2005). Driving consumer acceptance of mobile marketing: a theoretical framework and empirical study. Journal of Electronic Commerce Research, 6(3), 181-192.
  • Quah, J.T.-S., Lim, G.L. (2002). Push selling - multicast messages to wireless devices based on the publish/subscribe model, Electronic Commerce Research and Applications, 1(3-4), 235-246.
  • Mehta, A. (1995). When attitudes towards advertising in general influence advertising success. In: Conference of the American Academy of Advertising: Norfolk, Virginia
  • Mehta, A. (2000). Advertising attitudes and advertising effectiveness. Journal of Advertising Research 40(3), 67-72.

Abstract Views: 366

PDF Views: 1




  • Theoretical Framework and Empirical Study: Consumer Acceptance of SMS Advertising

Abstract Views: 366  |  PDF Views: 1

Authors

Bijal Zaveri
Parul University, P.O.Limda, Ta.Waghodia, Dist. Vadodara, Gujarat - 391760, India

Abstract


The advent of Mobile phone device created revolution and added another medium of communication. This device is also used as SMS marketing device. Mobile marketing is marketing on or with a mobile device, such as a smart phone. But this study intends to relate several of these scattered opportunities and threat to give a coherent understanding of the factors leading to growth of mobile advertisement, and its attitude towards the advertisement, thereby trying to fill a gap in the existing literature in Indian markets context. Moreover, since this study concentrated only on SMS advertising, future research could focus on how consumers perceive the other possibilities offered by the mobile phone. One of the limitations of this study was lack of enough related literary items about SMS ads. Another limitation was verifying the best method to choose sample group and determining sample size. The study demonstrated that most types of mis-perceptions predicted perceived usefulness of mobile advertising with suggestions and implications. SMS-based mobile advertisements and the relationships among attitude, intention, and behaviour. As the empirical data show, the respondents held negative attitudes about receiving mobile ads. This may have been because they found mobile adds irritating, given the personal, intimate nature of mobile phones. Their attitudes were favourable if advertisements were sent with permission.

Keywords


SMS Advertising, Consumer Acceptance.

References





DOI: https://doi.org/10.22552/jijmr%2F2018%2Fv4%2Fi2%2F177075