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Total Service Quality in Healthcare with Special Reference to Yeshasvini Project in Karnataka


Affiliations
1 Department of Management, Manipal Academy of Higher Education (MAHE), India
 

Awareness for service quality in health sector is a recent phenomenon in developing countries like India. The awareness has become strong enough to deserve serious evaluation of the quality level. Entitlement for a reasonable quality level at affordable cost is now considered almost a right of the people.
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Abstract Views: 199

PDF Views: 80




  • Total Service Quality in Healthcare with Special Reference to Yeshasvini Project in Karnataka

Abstract Views: 199  |  PDF Views: 80

Authors

T. V. Srinivas
Department of Management, Manipal Academy of Higher Education (MAHE), India

Abstract


Awareness for service quality in health sector is a recent phenomenon in developing countries like India. The awareness has become strong enough to deserve serious evaluation of the quality level. Entitlement for a reasonable quality level at affordable cost is now considered almost a right of the people.

References