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Gujarathi, Rajashree
- An Analysis of the Challenges Faced by Hospitality Educators While Pursuing Ph.D.
Authors
1 BVDU-IMED, Pune, Maharashtra, IN
2 AISSMS, CHMCT, Pune, Maharashtra, IN
3 N. L. Dalmia Institute of Management Studies & Research, Mumbai, Maharashtra, IN
Source
Atithya: A Journal of Hospitality, Vol 2, No 1 (2016), Pagination: 27-33Abstract
With research gaining a lot of importance in today's world, the educators cannot be ignorant of this field and has to develop knowledge and skills to participate in active research. In view of the changing role of educators, it has become the need of the hour for the faculty to pursue Ph.D. However, for non-conventional professional courses like "Hotel Management" the shift is a little challenging since majority of the Hotel Management programmes offered across the country are Under Graduate level. The study aimed at analyzing the various challenges faced by hospitality educators in pursuing Ph.D. in the relevant field. The findings suggest that time constraint, job commitments, inadequate information&knowledge about research and lack of research culture are the major challenge faced by educators in pursuing their Ph.D. Moreover, collecting the required primary data from the industry is a challenging task due to the characteristic operational centric approach of the industry professionals. Effective time management is the key to overcome these challenges and the faculty can gain knowledge and confidence in research process by practicing research actively and networking with other research groups who are involved in research on topics that interests them.Keywords
Hospitality Educators, Ph.D. Challenges, Hotels, Hotel Industry, Women Employees.
- An Analysis of the Methodology Adopted by Hotel Industry for Measuring Employee Productivity and the Challenges Faced therein with Special Reference to Pune, Hyderabad & Bangalore Cities
Authors
1 AISSMS’s College of HMCT, Pune, Maharashtra, IN
2 Sinhgad Institute of Business Management, Mumbai, Maharashtra, IN
Source
Atithya: A Journal of Hospitality, Vol 1, No 1 (2015), Pagination: 22-33Abstract
Productivity management is a big challenge to organizations especially when the product is in the form of a service. The characteristics of service industry make productivity management in such industries more difficult and challenging. Hotel industry being a part of such a service industry faces a similar problem.
This study is aimed at analyzing the challenges faced by hotels in measuring employee productivity and to suggest the most suitable method of measuring employee productivity in hotel industry. In an effort to do so, a survey in the form of a questionnaire and interviews was conducted from the sample comprising of 365 hotel employees from the management and the associates categories to understand their views on the entire process.
The findings of his research state that 'Intangible Product' is the biggest challenge in measuring employee productivity in hotels and "Number of guest praises / positive feedbacks received per department / person" and "Percentage of repeat guests generated" are the most suitable methods to measure employee productivity in hotels. However, a significant difference has been observed in the comparative study of hotel industry of Pune, Hyderabad&Bangalore cities.