Antecedents and Consequence of Employee Engagement-A Study of Educational Institutions
The objective of this research paper is to examine the relationship between the antecedents (i.e. work environment and communication) and employee engagement and its consequent (i.e. affective commitment). It further aims to examine the significance of demographic factors i.e. age and academic qualification of the faculties on their engagement. The study has been conducted at various management colleges located in Delhi NCR.
Self-structured questionnaires were circulated to the audiences. Primary Data was collected and Random sampling was used to select the respondents. The sample constituted head of the department, associate professors and assistant professors from management department. For assessment of hypotheses, data were evaluated using partial least squares structural modeling (PLS-SEM) and demographics were evaluated by using SPSS.20 Version.
The results have indicated that the antecedents of the work environment, communication have a significant positive impact on Employee engagement. The consequent i.e. affective commitment was found to be positively related to Employee Engagement. It was also observed that there is a significant variation in employee engagement based on the age and academic qualification of the respondents.
This study has introduced the antecedents and consequence in Education sector which was not studied by anyone previously. However, for this paper, the authors have provided a PLS-SEM-based model, which allows for simultaneous treatment of Employee Engagement as a dependent variable in some relationships, and as an independent variable in other relationship.
- Alan M. Saks (2006), “Antecedents and consequences of employee engagement”, Journal of Managerial Psychology, Vol. 21 No. 7, 2006, pp. 600-619.
- Abdul Raziq, Raheela Maulabakhsh (2015),” Impact of Working Environment on Job Satisfaction”, Procedia Economics and Finance, vol 23, pp. 717 – 725.
- Baumruk, R. (2004), “The missing link: the role of employee engagement in business success”, Workspan, Vol. 47, pp. 48-52.
- Christopher Mathews, I. K. Khann (2016), “Impact of Work Environment on Performance of Employees in Manufacturing Sector in India: Literature Review”, International Journal of Science and Research Volume 5 Issue 4.
- Durkin, D. (2007) How Loyalty and Employee Engagement Add up to Corporate Profits. Chief Learning Officer, vol. 6, pp-30-34.
- Fatma Jaupi, Shyqyri Llaci (2015), the Impact of Communication Satisfaction and Demographic Variables on Employee Engagement, Journal of Service Science and Management, vol.8 pp-191-200.
- Frank, F.D., Finnegan, R.P. and Taylor, C.R. (2004) ‘the race for talent: retaining and Engaging workers in the 21st century’, Human Resource Planning, Vol 27, No 3, pp12-25.
- Gruman, J. A. and Saks, A. M. (2011). Performance management and employee engagement. Human Resource Management Review, 21, 123-136.
- Kahn, W.A. (1990), “Psychological conditions of personal engagement and disengagement at work”, Academy of Management Journal, Vol. 33, pp. 692-724.
- Kahn, W.A. (1992), “To be full there: psychological presence at work”, Human Relations, Vol. 45, pp. 321-49.
- Linda Rhoades, Robert Eisenberger and Stephen Armeli (2001), “Affective commitment to the organization: The contribution of Perceived Organizational support”, Journal of Applied Psychology, Vol.86 No.5, pp. 825-836.
- Maslach, C., Jackson, S.E. and Leiter, M.P. (1996) Maslach Burnout Inventory. Paolo Alto Consulting Psychologist Press, Paolo Alto.
- Moradi, E., Almutairi, D. O., Idrus, D., and Emami, R. (2011). The influence of organizational learning culture on job satisfaction among academic staff. Journal of Global Management, 1-12.
- Mowday, R.T., Porter, L.W., and Steers, R.M. (1982). Employeeorganization linkages: The psychology of commitment, absenteeism, and turnover. New York: Academic Press.
- Parsley, A. (2006). A roadmap for employee engagement[online]. Retrieved from http://www.managementissues.com/2006/5/25/opinion/a-road-map-foremployeeengagement.asp.
- Poonam Mishra, Shiv Kumar Sharma and Sanjeev Swami (2016), “Antecedents and consequences of organizational politics: a select study of a central university”, Journal of Advances in Management Research, Vol. 13 No. 3, 2016 pp. 334-351.
- Richman, A. (2006), “Everyone wants an engaged workforce how can you create it?” Workspan, Vol. 49, pp. 36-9.
- Robinson, D., Perryman, S. and Hayday, S. (2004), The Drivers of Employee Engagement, Institute for Employment Studies, Brighton.
- Rhoades, L., Eisenberger, R. and Armeli, S. (2001), “Affective commitment to the organization: the contribution of perceived organizational support”, Journal of Applied Psychology, Vol. 86, pp. 825-36.
- S. Gokula Krishnan, Dr. J. Reeves Wesley (2013), “A Study on impact of Employee Communication on Employee Engagement level”, International Research Journal of Business and Management, Volume No – VI.
- Shaffer, J. (2004). Measureable payoff: How employee engagement can boost Performance and profits. New York: Communications world.
- Shaw, K. (2005), “An engagement strategy process for communicators”, Strategic Communication Management, Vol. 9 No. 3, pp. 26-9.
- So Young Lee, Jay L. Brand (2005), “Effects of control over office workspace on perceptions of the work environment and work outcomes”, Journal of Environmental Psychology, vol. 25 pp. 323–333.
- Stein, A. (2006). Employee Communications and Community: An Exploratory Study. Journal of Public Relations Research, 18(3), 249-264.http://dx.doi.org/10.1207/s1532754xjprr1803_320.
- Steyen, B. and Groenewald, R. (1996) Make Productivity Happen and Get the Competitive Edge through Excellence in Corporate Communication. Proceedings of the Conference of the World Productivity Assembly on Achieving World-Class Competitiveness, Johannesburg, 3 September 1996.
- Schaufeli, W.B., Salanova, M., Gonzalez-Roma, V. and Bakker, A.B. (2002), “The measurement of engagement and burnout: a two sample confirmatory factor analytic approach”, Journal of Happiness Studies, Vol. 3, pp. 71-92.
- Schaufeli, W.B. and Bakker, A.B. (2004), “Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study”, Journal of Organizational Behavior, Vol. 25, pp. 293-315.
- Towers Watson (2012), “Driving Employee engagement through internal communications”: Survey Report.
- Watson Wyatt. (2008). 2007/2008. Communication ROI Study. Secrets of top performers; How companies with highly effective employee communication differentiate themselves. Retrieved from www.watsonwyatt.com.
Abstract Views: 33
PDF Views: 0