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A Review on Business Excellence Models


Affiliations
1 Visvesvaraya Technological University, Bangalore-560100, India
2 DSCE, Dayananda Sagar Institutions, Shavige Malleshwara Hills, Kumaraswamy Layout, Bengaluru, Karnataka 560078, India
     

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Business excellence models are widely used by the companies around the globe for business improvement. These models include Deming prize model, Malkolm Baldrige or American Model for Business Excellence, EFQM-model, and The Australian Business Excellence Framework, "The 4P" model and Kanji's Business Excellence model. This paper presents an analysis of these existing models of Business excellence. Except Kanji's Business Excellence model all other models are National Quality Award winning models from different countries and it is not clear as to how to implement these models. It was found that Kanji's Business Excellence model has the clarity of measurement or implementation as compared to the other models.

Keywords

Business Excellence, Deming Prize Model, Malkolm Baldrige Model, EFQM-Model, The Australian Business Excellence Framework, “the 4p” Model, Kanji’s Business Excellence Model.
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  • A Review on Business Excellence Models

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Authors

K. Sreeja
Visvesvaraya Technological University, Bangalore-560100, India
K. G. Hemalatha
DSCE, Dayananda Sagar Institutions, Shavige Malleshwara Hills, Kumaraswamy Layout, Bengaluru, Karnataka 560078, India

Abstract


Business excellence models are widely used by the companies around the globe for business improvement. These models include Deming prize model, Malkolm Baldrige or American Model for Business Excellence, EFQM-model, and The Australian Business Excellence Framework, "The 4P" model and Kanji's Business Excellence model. This paper presents an analysis of these existing models of Business excellence. Except Kanji's Business Excellence model all other models are National Quality Award winning models from different countries and it is not clear as to how to implement these models. It was found that Kanji's Business Excellence model has the clarity of measurement or implementation as compared to the other models.

Keywords


Business Excellence, Deming Prize Model, Malkolm Baldrige Model, EFQM-Model, The Australian Business Excellence Framework, “the 4p” Model, Kanji’s Business Excellence Model.